Privacy Policy
1. Introduction
Elevate Aesthetics, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://elevateaestheticsla.com/ (the “Site”) or interact with our services.
This policy is designed to comply with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) and, where applicable, HIPAA.
2. Information We Collect
A. Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Billing and payment details
- Appointment and service information
B. Health Information (if applicable)
If you book services or submit medical forms, we may collect health-related information necessary to provide treatment. This may be considered Protected Health Information (PHI) and will be handled in accordance with HIPAA where applicable.
C. Automatically Collected Data
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
D. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Analyze traffic and user behavior
- Support marketing and advertising efforts
You can control cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide services and customer support
- Process payments
- Send confirmations, reminders, and service-related communications
- Send marketing communications (with consent where required)
- Improve our website and services
- Run advertising and remarketing campaigns
- Maintain security and prevent fraud
4. Marketing Communications
By providing your contact information, you may receive:
- Email communications
- SMS/text messages
- Promotional offers
You may opt out at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS messages
- Contacting us at hello@elevateaestheticsla.com
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Service providers (appointment scheduling platforms, payment processors, CRM systems)
- Marketing and advertising platforms (e.g., Google, Meta)
- Analytics providers
- Medical professionals involved in your care
- Legal authorities when required by law
All third parties are required to maintain confidentiality and use your data only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
- SSL encryption
- Secure hosting environments
- Access controls
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights (California Residents)
Under CCPA/CPRA, you have the right to:
- Request access to personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of certain data sharing practices
- Limit use of sensitive personal information
To exercise your rights, contact us at: hello@elevateaestheticsla.com
We will not discriminate against you for exercising your rights.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Do Not Track Signals
Our website may not respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.
12. HIPAA Notice (If Applicable)
If you receive medical or aesthetic services from us, your health information may be subject to HIPAA. A separate Notice of Privacy Practices may be provided where required.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
